Payment Terms

• A reservation downpayment of 50% of the minimum contracted amount shall be required to confirm and lock in the event date, payable via GCash or bank transfer.
• A further 30% downpayment shall be paid at least one (1) week before the actual day of the function.
• The remaining 20% balance shall be paid online on or before the day of the function.
• A 10% service charge is charged on the total food bill.
• A rush fee of 5% will be applied to the total cost of services for any event booked with less than one week's notice. This fee is intended to compensate for the expedited nature of the booking, requiring additional resources and effort to meet the accelerated timeline.
• Prices are subject to change without prior notice.

Cancellations & Refunds

• Cancellations should be made at least one (1) week before the actual day of the function and 50% of the downpayment shall be refunded.
• Cancellations made one (1) to six (6) days before the actual date of the function, no refund shall be given on the 50% of the downpayment.
• No refund or adjustment shall be made if the actual number of guests fall below that of the minimum number of persons contracted.

Food Tasting, Meeting & Ocular

• An optional food tasting and face-to-face meeting may be requested by the client upon confirmation of the 50% reservation downpayment, to be scheduled on a date and time agreed by both parties.
• An ocular inspection of the catering's venue is to be conducted at least three (3) days before the actual date.
• Please give us five (5) days notice of final head count or any changes.

Service & Setup

• Services of waiters are up to four (4) hours only. In excess of 4 hours, P1,000/hour must be provided and added to final billing.
• Additional P500/floor or flight of stairs if service elevator will not be provided. TGIS will not service venues with more than 4 floors if no service elevator will be provided.
• TGIS must be given 4 hours to set up. Extra charges may apply if only 1 hour is given for setup, to hire extra staff for more efficient setup.
• Ribbon and table toppers will be subject to availability of color. First come, first served.

Venue, Transport & Permits

• Transport charges will be applied depending on area of venue.
• TGIS will not pay for any bond for any venue.
• Client must pay for entrance fees for villages and subdivisions. This is not included in our transport charges.
• Should there be any required permits or gate passes for venues, it is the client's responsibility to submit required documents to TGIS. Failure to do so may result in lateness of setup, which TGIS cannot be held liable for.